Privacy Policy
Effective Date: August 5, 2025
Welcome to RentXS, a division of XS Asset Management (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services (the “Service”).
By using our Service, you agree to the terms of this Privacy Policy. Please review it carefully.
1. Information We Collect
Personal Information
We may collect personally identifiable information, such as:
Name
Email address
Phone number
Address, city, province, postal code
Payment details (via third-party processors)
Cookies and usage data
Usage Data
We may collect data on how you access and use the Service, including:
IP address
Browser type and version
Pages visited and time spent
Device identifiers
Diagnostic and log data
Cookies & Tracking Technologies
We use cookies and similar technologies to analyze traffic and improve your experience. You can control cookie settings through your browser.
2. How We Use Your Data
We use your information to:
Provide and maintain the Service
Process payments and manage leases
Respond to maintenance requests
Send rent reminders and community updates
Improve site functionality and performance
Comply with legal obligations
3. Text Message Communications
If you opt in to receive SMS text messages from us, you may receive messages related to:
Lease agreements and updates
Maintenance requests and scheduling
Rent reminders and payment confirmations
Community events or urgent notices
To opt out at any time, reply with the word STOP.
To opt back in, visit your resident portal.
Message and data rates may apply based on your mobile provider.
4. Data Sharing & Third Parties
We may share your data with trusted third-party service providers, such as:
Payment processors (e.g., Letus)
Website and email hosting platforms
Analytics providers (e.g., Google Analytics)
These providers are only permitted to use your data for specific functions on our behalf.
5. Data Transfers & Security
Your data may be stored and processed in Canada or other jurisdictions. We take reasonable steps to ensure your information is secure, but no method of transmission is 100% secure.
6. Links to Other Sites
Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these websites. Please review their policies separately.
7. Children’s Privacy
Our Service is not intended for anyone under 18. We do not knowingly collect information from minors. If we discover a child has submitted personal data, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. You are encouraged to review it periodically.
9. Contact Us
If you have questions about this Privacy Policy or your data, please contact us.